Workplace Japanese: Telephone Skills – Basic Edition
Title: 仕事の日本語 電話対応 基礎編【207ページ】
Author: 奥村 真希 (著), 釜渕 優子 (著)
Original release: 2008
❓Why should you read this book?
- 📞 Telephone Japanese is tricky — even native speakers sometimes get nervous. This book breaks it down in a way that’s easy to understand and practice.
- 💼 If you’re working in a Japanese company or doing an internship, phone communication is something you can’t avoid — and sounding polite is key!
- 🧠 The book helps you build confidence by showing what to say, how to say it, and why.
👤 Who will enjoy this book?
- People who want to sound professional and natural on the phone in Japanese
- Learners who are interested in Japanese business culture
- Those preparing for real-world jobs or job interviews in Japan
📚 Recommended level:
- JLPT N4 or above
(You don’t need to be perfect at kanji, as the explanations are clear and many dialogues have furigana.)
💬 My favorite lines from the book:
「いつもお世話になっております。〇〇会社の△△でございます。」
“Thank you for your continued support. This is △△ from 〇〇 company.”
This is one of the most frequently used phrases in business Japanese — learning to say it naturally gives you a huge confidence boost!
「ただいま担当者が席を外しておりますので、戻り次第こちらから折り返しご連絡差し上げます。」
“The person in charge is currently away from their desk, so we’ll give you a call back as soon as they return.”
It’s polite, professional, and a total lifesaver when someone asks for your boss… and your boss is nowhere to be found.
Memorize this, and you’ll sound like you’ve been handling phones in Japan for years.
Join us for latest JLPT Answers at:
1/ Telegram Channel https://t.me/unojapano/
2/ Telegram Group Chat https://t.me/jlptlearnjapanesewithunojapano/
3/ Facebook Channel https://www.facebook.com/unojapano/
4/ Facebook Community https://www.facebook.com/groups/unojapano/
5/ Follow us via Twitter https://x.com/unojapano/
